Accounts Receivable Contacts

Customer Service
	Phone	(617) 495-3787	Messages left after hours will be returned the following business day.
Customer Account Setup
	Phone	(617) 495-3787
	Email	ar_customers@harvard.edu	Send an e-mail with the attached Customer Set Up Form
Susan Schnare , Manager
	Phone	(617) 495-4182
	Email	susan_schnare@harvard.edu
Cyndi Tam, Collections
	Phone	(617) 495-0962
	Email	cyndi_tam@harvard.edu
Terry D’Oyley, Collections
	Phone	(617) 495-7752
	Email	terry_doyley@harvard.edu
Joanne Reid, Collections
	Phone	(617) 495-0963
	Email	joanne_reid@harvard.edu
Stella Marston, Bookkeeper
	Phone	(617) 495-5016
	Email	stella_marston@harvard.edu

Hours of Operation:

Walk-in Service: 9:00am-5:00 pm (Monday-Friday)
Telephone Customer Service Hours: 9:00am-4: 30 pm (Monday-Friday)
Voice mail messages left after hours will be returned the following business day

Office location and mailing address:

Central Accounts Receivable
1033 Massachusetts Avenue
2nd floor
Cambridge, Massachusetts 02138

Payments by cash or check are accepted in the office.