Mailing Address:
Office of the Controller
1033 Mass Avenue
2nd Floor
Cambridge, MA 02138
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Financial Accounting and Reporting
Mailing Address: 1033 Massachusetts Avenue, 3rd Floor, Cambridge, MA 02138
Mortgage and Educational Loan Office
Mailing Address: Holyoke Center, 75 Mount Auburn Street, Cambridge, MA 02138
University Financial Services
Mailing Address: 1033 Massachusetts Avenue, 2nd Floor, Cambridge, MA 02138
Customer Relations Team
Hours of Operation: Front Desk Hours 9 AM - 5 PM
Main Phone: (617) 495-8500
Fax Number: (617) 496-3196
Accounts Receivable Team
Hours of Operation: Walk-in Service: 9:00am-5:00 pm (Monday-Friday)
Telephone Hours: 9:00am-4: 30pm (Monday-Friday)
Voicemail messages left after hours will be returned the following business day.
Main Phone: (617) 495-8500
Team Emails: ar_customers@harvard.edu
Reimbursements and Card Services
Hours of Operation: Front Desk Hours 9:00 AM - 5:00 PM
Main Number: (617) 495-3787
Student Financial Services
Student Receivables Office
Office Address: 1350 Massachusetts Avenue, Holyoke Center 953, Cambridge, MA 02138
Student Loan Office
Office Address: 1033 Massachusetts Avenue, 2nd Floor, Cambridge, MA 02138
Numbers and Email Contact Information
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Customer Service Department:
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For questions about your Harvard student loan bill, loan payoffs, repayment, EFT or deferment, we can be reached at:
For questions about promissory notes and loan disbursements, call 617.496.1544
For loan consolidation forms or credit references, call 617.495.1578
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Collections Department:
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For questions about forbearance, repayment problems, overdue accounts or Harvard Business School/SELF loans, please contact the Collection Department at:
- 800.343.5500 or 800.343.5501
- 617.495.1516
- 617.496.5632 (fax)
or contact the representative assigned to your account based alphabetically on your last name.
If your last name is between:
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Tax Reporting Contacts
Mailing Address: 1033 Massachusetts Avenue, 3rd Floor, Cambridge, MA 02138
Fax Number: (617) 495-1937
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Please note: Tax Reporting is prohibited from providing individual tax advice. If you have questions regarding your personal tax liabilities and/or reporting, please consult a professional tax preparer.
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The Tax Reporting group assists schools and units with questions about the University’s corporate tax reporting obligations, including:
- Copies of Form 990/MA Form PC
- Copies of IRS 501(c)(3) Determination Letter
- MA Certificate of Good Standing
- Unrelated business income tax (UBI)
- IRS Form 990/MA Form PC reporting requirements
- Other state tax reporting requirements
- Meals/sales/services/VAT tax collection on sales
- Meals/sales/services/VAT tax payment/exemptions on purchases
- Corporate and University signatory Foreign Bank Account Report (FBAR)
- Federal EIN
- Foreign registration numbers
- IRS notices
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