Welcome New Egencia User !

New Users Guide

How to gain access to Harvard’s Egencia website:

1. First, obtain your Egencia User Name by sending an e-mail request to fad_travelmgr@harvard.edu.  Please include your Full Name and Harvard Email Address in the body of the email.  Requests may take up to 48 hours to process.

Note:  If you will be booking for other travelers in your department, you will need to request a travel arranger account.  Please be sure to include the names and e-mail addresses of the travelers you will be arranging travel for so they can be added to your traveler list.

2. Once your User Name has been established, you will receive an e-mail from Egencia with your username, password and instructions on getting started.

3. Once you log in, you will be prompted to change your password,  then click “Continue using Egencia ”.

4. Click on the “My Profile” link that appears in the dark gold section at the top of any page to add your preferences, frequent flyer program numbers, home airport and other personal information.

5. You are then ready to book travel.

Harvard Egencia Support:  For more information e-mail fad_travelmgr@harvard.edu or call 4-8001.

The Harvard/Egencia website provides direct access to:

• Hundreds of fare options for a single trip including Harvard Negotiated Fares
• Exclusive Expedia Hotels Rates providing great low rates at thousands of hotels
• Car Rentals – access to Harvard negotiated discounts with Hertz, Enterprise and Avis.

Harvard’s Low Transaction Fees:
$7 = On-line Domestic and International
$32= Agent Assisted Domestic
$42=Agent Assisted International

Reservations and Technical Support:  Egencia agents are able to assist with bookings, traveler support-related questions and site and technical support related questions.  Call 1-800-373-4979 for 24/7/365 assistance.

Egencia is for the exclusive use of Harvard University employees.  Non-employees may not obtain a log-in.  The site is for business use only.

If you will be arrangeing travel for others.
Please note that you will be arranging travel for others in your email, and provide a list of travelers with their Full Name and Harvard Email Address.
There are also new training videos (links below) on the Egencia website for:

Group Travel Planning and Arranging Tools

Trip Collaboration Tools for Travelers