If your sponsored account is about to close (or has already), please notify UIS to change the account coding so charges no longer post to this sponsored account. For more information regarding the process, see UIS Telecom billing code change instructions.
In order to ensure that UIS charges are not posted to a disabled account, OSP
will provide UIS Telecom with the values of accounts disabled on a monthly basis.
UIS will work with departments to identify disabled accounts. At the department's
discretion, telephone charges to disabled accounts can be posted to a default
account specified by the department. This interim measure can be taken until
the departmental contact has requested a new account code to bill the telephone
service.
Please note: it is the department's responsibility to notify UIS of
the new account to be used.
To initiate a telecom change and create new account codes, notify UIS by e-mail or by phone at 5-5457.
For those in the Longwood area who wish to change a telecom billing code, contact UIS directly by e-mail or by phone at 5-5457. Please cc: valerie_keogh@hms.harvard.edu for all sponsored billing changes.