System Prompts and Alerts
Purpose
Use this quick reference to resolve common system prompts and alert messages.
System Prompts and How to Resolve Them
Message
Reason
How to Resolve
Capital Equipment purchases may require completion of the Equipment Information Form
The object code you have entered indicates that this is a capital equipment purchase
Contact the Office for Sponsored Research (617-495-5501) for more information on how to complete this form
If Federal funding for this transaction is:
A. Between $2,500 and $25,000, complete a Vendor Justification Form (VJF)
B. Greater than $25,000, complete a VJF and Debarment Form (DF)
C. Greater than $50,000 and for equipment, complete VJF, DF, and Equipment Screening Form
The account coding you have entered represents a sponsored research award and the dollar amount of the purchase is $2,500 or over
Locate the appropriate forms on ABLE and complete. File form(s) with other supporting documents for this purchase
Please enter at least one letter to narrow your search
Over 100 records match your criteria, only the first 100 will be displayed.
If you do not enter any search criteria, the system will remind you to enter at least one character.
On the other hand, if your search terms are too broad, only the first 100 results will be returned.
Modify your search criteria accordingly
 
System Alerts and How to Resolve Them
Message
Reason
How to Resolve
Approver not found in Employee File
You have not entered a valid approver
Enter a valid approver
Cardholder not found in Employee File
A valid Cardholder is required
You are trying to create an Amex Direct Pay or Credit but do not have a valid cardholder listed
Enter a valid cardholder
Supplier xxxx is not in the vendor file.
You have not entered a supplier; this is a required field
Enter a valid supplier
Business Purpose/Date can not be blank
You have left the Business Purpose field blank for a type of voucher that requires it
Enter a business purpose with the information required by reimbursement policy
Code Combination Contains "Budget Only" Segment at line 1
The account coding you chose contains a "budget only" segment
Re-enter account coding with valid "expense" segment
Header total amount does not equal the sum of the line amounts
Invoice amount entered in header does not equal invoice amount entered in coding line
Correct the invoice amount(s)
Invalid xxxx (Account Segment) at line x
or
Unable to generate new ccid for account: XXXX. Possible Cross-Validation Error.
The account coding or a specific segment value you chose is either invalid or failed cross-validation. If there is more than one line of coding, the message will specify which line this pertains to.
Re-enter the account segment that is invalid to create a valid combination
Invalid Object Code in line: 1. Object code must be "0510" for "Web Advance" tran_type.
You are trying to request a travel advance with an object code other than 0510
Change the object code to 0510 (Web Voucher Travel Advance)
Account field must contain only numeric characters 0-9 and decimals
You have entered a comma or dollar sign into an amount field
Remove any commas or dollar signs from the amount field
Supplier must be AMERICAN EXPRESS for this transaction type
or
Supplier Site must be DIRECT PAY for this transaction type
You are trying to create an Amex Direct Pay or Credit but do not have AMERICAN EXPRESS and DIRECT PAY in the Supplier and Supplier Site fields
Change the Supplier to AMERICAN EXPRESS; the Supplier Site will automatically default to DIRECT PAY
Supplier XXXX must not be an employee
The supplier you have selected is listed in the employee payroll system and cannot be paid using a web voucher for vendor payment.
Only nonemployee vendors can be paid a web voucher. If this is a reimbursement, or a payment to someone who left the University within the past six months, select Create Reimbursement from the main menu.
Supplier XXXX is not in the vendor file
The supplier was either entered incorrectly or has not been set up in Oracle
If entered incorrectly, choose the supplier from the List of Values. If not yet set up, call the Vendor Hotline (495-2000) and fax a Vendor Registration form to the vendor.
Supplier XXXX must be an employee
The supplier selected is not a valid Harvard employee
Only Harvard employees may request a travel advance. If the supplier was entered incorrectly, choose a valid employee from the list of values
The Cardholder Name exists in the Employee File but is not set up as an Amex Cardholder
You have selected an employee who is not a valid American Express cardholder
Only some Harvard employees are valid cardholders. If the supplier was entered incorrectly, choose a valid employee from the list of values
Vendor name not found in vendor file - Name may have been changed. A new Web Voucher will need to be processed.
The supplier information has been changed since this web voucher was created
Create new voucher with the updated supplier selected
You are not authorized to approve
You are not part of the approval group eligible to approve the account coding on this voucher
Reassign the web voucher to another approver
A valid supplier is required
You have not entered a supplier; this is a required field
Enter a valid supplier
Your session has exceeded system limits. Please sign in again
If you do not use the system for 30 minutes, you will be logged off automatically
To return to the system, enter your ID and password