February 2008

previous issue

back issues

index by topic

e-News home

Contact us at: admin_systems_enews@harvard.edu or via the UIS Helpdesk at 6-2001

The Administrative Systems e-News is a monthly electronic newsletter
for users of Harvard's financial, human resources, and reporting systems.


Special Issue - Oracle and GMAS Session Time Out

Click the links below to learn more about ...

Oracle and GMAS Application Session Time Out

About the e-News

Oracle and GMAS Application Session Time Out  top

This special issue of e-News contains information you need to know about the 30-minute session time out in Oracle and GMAS applications.

On Tuesday, February 19, the session time out for Oracle Financials and GMAS will now be 30 minutes. This means that after 30 minutes of inactivity you will be required to log back into the application.

Questions and Answers about this Change:

What exactly does a 30-minute session time out mean? Does this mean I only have 30 minutes to finish my work?

NO. If you are actively working, entering data, saving data, making an inquiry about a transaction and /or navigating within the application, the system recognizes that you are active and will not log you out. If you do NOTHING in the application for a period of 30 minutes, the system will log you out and require that you reestablish yourself as a user by logging back in.

Also note: Other PC or desktop activity, such as accessing a Word or Excel document, or viewing your email, is not considered “Oracle” or "GMAS" activity in this case.  The inactivity is only monitored within an Oracle or the GMAS application.

We recommend that whenever possible you save your work in progress.

What Applications are Affected, and What can I Expect to Happen if a Session Times Out?

Here is a list of the affected applications. Click on the link to access specific information about what will happen if your are inactive in the application for 30 minutes:

Why is this change being made?

This change brings Oracle and GMAS in line with the majority of the other enterprise administrative applications. We have made this change for two reasons:

  • To be in compliance with University Enterprise Security best practices recommendations and industry standards. We encourage users to visit http://www.security.harvard.edu/ to learn more about Harvard security guidance and policies.
  • To allow us to make progress in resolving the performance issues you have been experiencing when using the Oracle financial systems. As you may be aware, we have been forced to bring the Oracle systems down several times in the past few months. We are working with Oracle aggressively to resolve this problem and the next recommended step is to reduce the session time out.
Whom Should I Contact with Questions?

Please contact the Help Desk at 6-2001, email uis_helpdesk@harvard.edu. You can also send an email to the enews mailbox, admin_systems_enews@harvard.edu.

About the e-News   top

The Center for Workplace Development publishes this electronic newsletter for users of Harvard University's financial, HR, and reporting systems, policies, and procedures. The e-News is generally published on or around the 15th of each month.

It contains:

  • updates on projects underway to build or improve University administrative systems;
  • information about new University policies, procedures, and forms;
  • reminders about upcoming deadlines and cut-over dates;
  • tips and tricks for working more easily or productively.

We welcome questions and suggestions for improvement from readers. If your questions are of general interest, we will answer them in future issues.

Please send comments, questions, or suggestions for improvement by email to us at: admin_systems_enews@harvard.edu.

For information about subscribing or unsubscribing to the eNews notifications, visit our who gets the eNews page.