The BI Roadmap Project: The Path to Better Analysis and Reporting

In October 2010, the University's IT Governance Council authorized the creation of the Business Intelligence (BI) Roadmap Project, the purpose of which is to upgrade tools and technology to support business intelligence needs throughout the University, and lay the foundation to provide more robust reporting and data analysis solutions to the community.

Project Background

What is "Business Intelligence"? Though a walk through business literature provides many definitions, the origin of the term can be drawn back to 1996, when a Gartner Report stated the following:

Making sound business decisions based on accurate and current information takes more than intuition. Data analysis, reporting, and query tools can help business users wade through a sea of data to synthesize valuable information from it - today these tools collectively fall into a category called "Business Intelligence".

Harvard's current reporting and data analysis environment demonstrates a dynamic commitment and effort:

  • The University staff make use of over 1,500,000 report requests per year in support of Financial, Human Resources, Alumni and Development operations
  • ~3,000 staff make these requests
  • The central staff builds and maintains a broad library of pre-defined reports and queries

Harvard's current state Analysis and Reporting is a collection of various tools and databases across the University's administrative functional areas, including:
CREW Standard Reports

  • Human Resources
  • Financials
  • Sponsored Research
  • CAPS
  • Student Financial Reporting

Ad Hoc Reporting tools (BRIO and the Hyperion Performance Suite (AHE) serving

  • Alumni Affairs community
  • Human Resources

Initial Goals of the Project

The initial work of the BI Roadmap Project is to upgrade the reporting tools, the current versions of which are currently no longer supported by the vendor; an upgraded, re-branded version of the product has been acquired by the University and will be made available to users in the near future.

CREW
While the tools are being upgraded, the Project Team is working to convert all of the existing reports into supported formats. This conversion work will have no impact on the CREW end user; all existing reports are expected to work normally.

Interactive Reporting (BRIO and Hyperion)
For those working with Brio or Hyperion 8, ad hoc queries will need minor work, in fact, users will be able to open an existing query in the new tool, save it, and work as usual.
Some minor changes in how some reports are published may need to be employed by the user; job aids will be available to affected users. For users using other tools that connect directly to the reporting databases, no changes will be required.

This project will provide a supported platform to support future consideration of advanced reporting needs.

Anticipated Project Timeline

The project is moving along a System Development Life Cycle:

resubmit

Project Updates and Questions

Users of the current reporting and analytics will be kept up to date with periodic updates in e-News. A project iSite will soon be made available, and documents, training aids and other information will be available on Eureka. When you land at the Eureka page, click on the drop down arrow next to PeopleSoft and select Analysis and Reporting.

Questions about the BI Roadmap Project can be sent to the UIS Helpdesk at (617) 496-2001 or via email . Ask the attendant to log a Remedy support ticket with the Assigned to Group = Harvard Data Warehouse. A member from the HDW team will get back to you to assist.

Tag; Business Intelligence Roadmap

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