Financial Systems Solutions Service Catalog Now Available

Financial Systems Solutions (FSS) is pleased to announce the release of their service catalog. This catalog is a list of the many services provided for Central Financial Administrative Applications including: security administration, product management, project management and business process consulting. Each service includes: a description, who the service is available to, how to get a service request started, requirements for a service request and service level objective targets.

The list of Central Financial Administrative Applications supported by FSS, in collaboration with Harvard University Information Technology (HUIT) can be found here.

reach

Examples of the kind of information you will find in the Service Catalog include:

  • End User Support: links to training information for central applications and steps for how users can request enhancements to existing systems
  • Management Support: Information on Central Financial Applications Enterprise System Product and Project Management, and a list of services that FSS can provide including Business Process consulting, assisting in the selection of software vendors, and how FSS supports school or unit re-organizations
  • User Access: one-stop, complete list of how a school's Authorized Requestor can request access to the many central applications supported by FSS
  • Chart of Accounts Maintenance: Information for Authorized Requestors concerning all aspects of chart maintenance
  • Application Configuration: Information about making requests for specific application configurations such as the HCOM Ship-to Address, Absence and Time & Labor Groups, etc. Each configuration description includes who can make the request and the expected service level objective regarding when the configuration will be delivered
  • Fiscal Budget Operations: Services for Tub Financial Offices regarding various operations associated with HUBS and Fiscal Budgeting
  • Absence Management Operations: Services FSS provides to support the PeopleSoft Absence Management process

The site also provides handy links to the list of Authorized Requestors, tips on how to use the catalog, the service definition and the complete list of Central Financial Administrative Applications. Users can easily search the site for specific content using the Search feature available on each page of the catalog.

The FSS service catalog is available on wiki.harvard.edu and can be accessed at this link (you will be asked to authenticate via PIN). FSS encourages your viewing this site and sharing this link with your colleagues. The goal of the catalog is to make it easier for for everyone to understand and request the services that FSS provides.

Tag: Financial Systems Solutions

Email | Top