Administrative Application Training Tip of the Month: Accounts Receivable: How to Reprint a Customer's Invoice

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Miss last month's tip, How to View Payments or Credit Applied to a Transaction in iReceivables? View all of the monthly tips by clicking on the Training tag below.

This Month's Tip: How to Reprint a Customer's Invoice in iReceivables

View the Online Quick Tip Here!

What is Accounts Receivable?

End users can quickly look up customer and reprint an invoice in iReceivables. Here are the steps:

  1. Log into iReceivables and select Invoice from the drop down menu. Make sure you have the invoice number handy.

  2. ireceivables1

  3. Enter the invoice number, check off the Show All Sites and Search by Customer Name/Number checkboxes, and click Go

  4. ireceivables2

  5. Select the invoice number from the list [note that, in this public example, customer name and address are obscured; the actual customer name and address will appear in iReceivables]

  6. ireceivables2

  7. The invoice screen will open displaying the invoice; click on the Printable Page or the Activities button

  8. ireceivables4

  9. From the next screen, you can print the invoice as well as export the information.

Important Note: Currently, there is an important timing issue that people should be aware of when re-printing invoices. Currently, invoices are not being emailed or printed to customers if someone does a print invoice from iReceivables before the custom print job is run. This bug is expected to be fixed in the Oracle October release next month.

As always, please send support questions to the HUIT Support Center at 617-496-2001, or via email.

Tags: Training; Accounts Receivable

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